Liberalising the market and introducing competition are aimed at bringing prices down on the one hand and diversifying the product offering as well as increasing quality on the other hand. However market forces should not be exerted at the expense of any category of users. BIPT monitors the proper operation of the protective mechanisms introduced by acts and regulations.
The universal service principle means that in a market open to competition, all users - irrespective of their geographical location - should be guaranteed access to a minimum package of services of a given quality and at affordable prices.
Tariff transparency for the consumer is a prime concern to BIPT which prepared in 2005 the implementation of Article 111 of the new Act on electronic communications stating that BIPT should make current information available to consumers on its website to enable them to determine the most advantageous offer for them in view of their pattern of use.
For more information:
Telecommunications > Consumers / US